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Enquiries: 01278 444303

Most products will be delivered by courier or Royal Mail. However, one of our national courier partners will provide products that weigh heavier than 2kg. 

If you are unhappy with the parcel you receive (i.e. it is in a damaged state), please refuse delivery of the item and contact our Customer Services Team on 01278 444303, who will arrange for a replacement item to be sent.

“7 Day Delivery”

We endeavour to process all payments and orders within one working day, leaving six remaining days for shipment and delivery to your chosen address. Delays may occur for addresses outside the UK. As the purchaser, you are responsible for providing the correct address and postal codes; we will accept no responsibility for misdirected orders based on an incorrect address. No guarantee can be made unless approved by a member of our Customer Services Team, but where we have available stock of an item, we will do our utmost to provide next-day delivery of goods. If you require next day shipment, please get in touch with our Sales Team on 01278 444303.


NOTE: Your statutory rights are not affected in any way

Per the Distance Selling Regulations, AFB Motorcycles gives customers a seven-day cooling-off period when orders can be returned after delivery. Upon receipt of the goods, if you are required to return the product(s), you will be personally responsible for return delivery, incurring any delivery cost. If you would like to return your products, please get in touch with our team on 01278 444303 Monday – Friday, 9 am – 5 pm, who will note down your request and action accordingly.

Any returned product(s) must be complete, unused, undamaged, and returned in their original outer packaging. AFB Motorcycles reserves the right to charge for replacement or repackaging of any products not returned in their original condition. This charge may include the cost of packaging, labour and any subsequent loss to AFB Motorcycles.

All returned orders will be subject to a 10% administration and handling charge unless otherwise agreed with a member of our Customer Services Team.

For further information, please get in touch with the Refunds & Exchanges department on 01278 444303.